Quantum Service Plans

1-Year Bronze Support for PX720 Library, No Drive, Zone 3

Quantum's 1-Year Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone...

Item #: 8215049

Mfr #: SE-X7-N13

Category: Quantum Service Plans

1-Year Bronze Support for PX720 Library, No Drive, Zone 2

Quantum's 1-Year Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone...

Item #: 8214847

Mfr #: SE-X7-N12

Category: Quantum Service Plans

1-Year Bronze Support for PX720 Additional Frame, Zone 3

Quantum's 1-Year Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone...

Item #: 8214839

Mfr #: SE-XF-N13

Category: Quantum Service Plans

1-Year Bronze Support for PX720 Additional Frame, Zone 2

Quantum's 1-Year Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone...

Item #: 8215031

Mfr #: SE-XF-N12

Category: Quantum Service Plans

1-Year 5x9xNext Day Renewal for Scalar 24 Library, Zone 3

This Quantum on-site service level is the right one for you if you have less pressing needs. A StorageCare field engineer will arrive on-site within the next business day, five days a week, nine hours a day Monday through Friday 8:00 a.m. to 5:00 p.m., local time, excluding Quantum and country holidays. Coverage includes all labor and materials needed to...

Item #: 8214812

Mfr #: SSC24-RS00-EW13

Category: Quantum Service Plans

1-Year Gold Sipport Plan Service Uplift for Router FC230, FC470, Zone 3

This 1-year Warranty Uplift can be added to the Router FC230, FC470, Zone 3. This service plan must be sold only at the time of library purchase. Quantum allows a 30-day grace period for purchase of this warranty uplift.As Quantum's highest level of equipment service protection, this plan guarantees that you receive an on-site visit from a StorageCare field engineer...

Item #: 8525151

Mfr #: SE-FC-713

Category: Quantum Service Plans

1-Year Silver Plan Service Uplift for Router FC230, FC470, Zone 3

Quantum's Silver Support Plan is designed for mid-size to large enterprises that want to complement their in-house technical capabilities with on-site ADIC service. The Silver Support Plan entitles customers to priority call handling and a four-hour on-site response target, Monday through Friday, during normal business hours. Silver Support Plan highlights include on-site support Monday through Friday, four-hour target response time...

Item #: 8530073

Mfr #: SE-FC-513

Category: Quantum Service Plans

1-Year 5x9xNext Day Renewal for Scalar 24 Library, Zone 2

This Quantum on-site service level is the right one for you if you have less pressing needs. A StorageCare field engineer will arrive on-site within the next business day, five days a week, nine hours a day Monday through Friday 8:00 a.m. to 5:00 p.m., local time, excluding Quantum and country holidays. Coverage includes all labor and materials needed to...

Item #: 8214821

Mfr #: SSC24-RS00-EW12

Category: Quantum Service Plans

1-Year StorageCare Bronze Support Plan Warranty Extension for Router FC230, FC470, Zone 3

Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone support,...

Item #: 8525127

Mfr #: SE-FC-N13

Category: Quantum Service Plans

1-Year Gold Support Plan Warranty Uplift for Router FC230, FC470, Zone 2

This 1-year Warranty Uplift can be added to the Router FC230, FC470, Zone 2. This service plan must be sold only at the time of library purchase. Quantum allows a 30-day grace period for purchase of this warranty uplift.As Quantum's highest level of equipment service protection, this plan guarantees that you receive an on-site visit from a StorageCare field engineer...

Item #: 8525160

Mfr #: SE-FC-712

Category: Quantum Service Plans

1-Year Silver Plan Service Uplift for Router FC230, FC470, Zone 2

Quantum's Silver Support Plan is designed for mid-size to large enterprises that want to complement their in-house technical capabilities with on-site ADIC service. The Silver Support Plan entitles customers to priority call handling and a four-hour on-site response target, Monday through Friday, during normal business hours. Silver Support Plan highlights include on-site support Monday through Friday, four-hour target response time...

Item #: 8525178

Mfr #: SE-FC-512

Category: Quantum Service Plans

2-Year Rapid Exchange Extension for SuperLoader 3 Zone 3

This service renewal provides 2-years of Rapid Exchange service with 2-years of 5x9 hardware telephone technical support for your covered product.Under the Rapid Exchange program, once a product or Field Replaceable Unit (FRU) has been diagnosed as defective by the Quantum Customer Support Center, upon customer request and the issue of a Return Authorization (RA) number from Quantum Customer Support,...

Item #: 8079788

Mfr #: SE-ER-R23

Category: Quantum Service Plans

1-Year StorageCare Bronze Support Plan Warranty Extension for Router FC230, FC470, Zone 2

Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution. Bronze Support Plan highlights include on-site support Monday through Friday, next-day response for on-site support, 5x9 telephone support,...

Item #: 8525135

Mfr #: SE-FC-N12

Category: Quantum Service Plans

1-Year Bronze Support Plan Uplift for Scalar i500 5U Library No Drives Zone 1

This 3-year warranty upgrade can be added to the Scalar i500 5U Library No Drives Zone 1.This Quantum on-site service level is the right one for you if you have less pressing needs. A StorageCare field engineer will arrive on-site within the next business day, five days a week, nine hours a day Monday through Friday 8:00 a.m. to 5:00...

Item #: 7800641

Mfr #: SSC51-LS00-BL11

Category: Quantum Service Plans