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1-Year LenCare Onsite Exchange 9x5 Next Business Day Maintenance Agreement for Monitors

More From: Lenovo, Inc.

Item #: 7704351

Mfr. Part#: 41K0555

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year LenCare Onsite Exchange 9x5 Next Business Day Maintenance Agreement for Monitors - 41K0555

This 1-Year ThinkPlus onsite exchange plan offers 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location to perform an equipment exchange within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.

Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.

General
Coverage Period	1 year(s)
Timeline for Purchase	Time of Hardware Purchase
Timeline for Purchase	During Base Warranty
Service Plan Type	Monitors & Projectors
Service Included	Remote monitoring
Service Included	Parts
Service Included	Maintenance
Service Included	Labor
Service Included	Equipment exchange
Service Hours	9x5 (Excludes Holidays)
Response Type	Onsite
Response Time	Next Business Day
Coverage Starts	Day One
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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