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1-Year ExtremeWorks Software and TAC Service for EPICenter 5.0

More From: Extreme Networks

Item #: 5740702

Mfr. Part#: 97003-EPI

Availability: On Order

Est. Ship: Call for Availability

Overview

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1-Year ExtremeWorks Software and TAC Service for EPICenter 5.0 - 97003-EPI

This service agreement provides software and Technical Assistance Center (TAC) service for your EPICenter 5.0.

The ExtremeWorks Software Subscription service enables you to download network management software updates and upgrades, access the password-protected ExtremeWorks web site and contact the ExtremeWorks Technical Assistance Center for questions on any of our networking software packages.

Extreme Networks provides global coverage 24x7x365 with TAC offices in Santa Clara, California U.S.A.; Utrecht; The Netherlands; and Tokyo, Japan. Extreme’s multilingual TAC team provides personalized assistance via phone, web or email to quickly resolve any networking questions or issues. To ensure Extreme’s perception of the problem is in-line with yours and to ensure that the problem resolution meets your expectations, you determine the priority of a reported problem.

General
Service Plan Type	Enterprise Networking
Service Included	Web support
Service Included	Phone consulting
Service Included	Technical support
Service Included	Software Update
Service Included	Software upgrades
Service Included	E-mail consulting
Service Hours	24x7
Coverage Period	1 year(s)
Response Type	Phone Support
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	N/A
Warranty - Parts	N/A

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