Select NetVista A, X and S Models 4-year Onsite 9x5x4hr Response - 69P9159
This SKU will be fulfilled Virtually via e-mail.
You must key this Service Plan as an SD doc type.
To process this order you must capture the customer e-mail address in the cmd14 notes.
The customer can expect fulfillment in 5 to 7 business days.
The customer will receive a letter as notification instructing them on how to register the service plan.
Should you have to process a return on this product, notify Process Control and Value Added Services.
This Service Pac provides four years of remote hardware problem determination and on-site hardware repair for select IBM PCs. Coverage is in effect Monday-Friday from 8 a.m. to 5 p.m. (excluding IBM holidays) with a service response level of four hours. Go to http://www-918.ibm.com/SPL_DT.htm to reference the current list of supported models for this Service Pac.
Select NetVista A, X and S Models 4-year Onsite 9x5x4hr Response - 69P9159
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General
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Service Plan Type
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Desktops
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Response Time
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4 Hours
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Coverage Period
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4 year(s)
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Service Included
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On-site
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Service Included
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Parts and labor
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Compatibility Notes
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Go to link
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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Select NetVista A, X and S Models 4-year Onsite 9x5x4hr Response - 69P9159
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