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3-Year IBM ServicePac 24x7x4 IOR IBM Onsite Repair for LTO Tape Autoloader 3623

3-Year IBM ServicePac 24x7x4 IOR IBM Onsite Repair for LTO Tape Autoloader 3623

3-Year IBM ServicePac 24x7x4 IOR IBM Onsite Repair for LTO Tape Autoloader 3623 - 38R3060

IBM

3-Year IBM ServicePac 24x7x4 IOR IBM Onsite Repair for LTO Tape Autoloader 3623 - 38R3060
    This 3-Year IBM ServicePac offers 24x7x4 Onsite Repair service for the LTO Tape Autoloader 3623. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

    IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

    The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.

    Ordering Information

    Price: $804.54
    Status: On Order
    Est. Ship: Usually Ships in 2+ weeks
    Item #: 5579517
    Mfr Part #:
    38R3060
     
     

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