2-Year ThinkPlus Onsite Exchange 9x5 Next Business Day Maintenance for Monitors - 41C9330
This 2-Year ThinkPlus onsite exchange plan offers 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location to perform an equipment exchange within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.
Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.
2-Year ThinkPlus Onsite Exchange 9x5 Next Business Day Maintenance for Monitors - 41C9330
|
General
|
|
|
Service Plan Type
|
Monitors & Projectors
|
|
Coverage Period
|
2 year(s)
|
|
Response Type
|
Onsite
|
|
Service Hours
|
9x5 (Excludes Holidays)
|
|
Service Included
|
On-site
|
|
Service Included
|
Labor
|
|
Service Included
|
Maintenance
|
|
Service Included
|
Parts
|
|
Service Included
|
Equipment exchange
|
|
Service Included
|
Remote monitoring
|
|
Response Time
|
Next Business Day
|
|
Compatibility Notes
|
ThinkVision L10p 2704 ThinkVision L200p 6736 ThinkVision L190 9329 ThinkVision 191p 9419
|
|
Contents
|
Service plan, documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
2 Years
|
|
Warranty - Parts
|
2 Years
|
2-Year ThinkPlus Onsite Exchange 9x5 Next Business Day Maintenance for Monitors - 41C9330
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5800550#BVSecondaryCustomerRatings