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1-Year HP CarePack 4-Hour 9x5 SBD Hardware Support Post Warranty for Laserjet 4100 4345 M4345 MFP

More From: HP/Compaq

Item #: 7572600

Mfr. Part#: U6401PE

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year HP CarePack 4-Hour 9x5 SBD Hardware Support Post Warranty for Laserjet 4100/4345 M4345 MFP - U6401PE

This 1-Year HP CarePack post warranty provides Same Business Day On-site Service. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

With coverage during standard business hours, standard business days, service is available 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Response Type	Onsite
Service Plan Type	Printers - Multifunction
Service Hours	9x5 (Excludes Holidays)
Coverage Period	1 year(s)
Coverage Starts	After Base Warranty
Service Included	Technical support
Service Included	Repair
Service Included	Remote monitoring
Service Included	Replacement
Response Time	4 Hours
Timeline for Purchase	During Base Warranty
Service Included	Web support
Service Included	E-mail consulting
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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