3-Year SANtrak Prime Service and Support Program for SanBox 3050E - PRIME-3-SB3050
The Prime Plan is designed as a superior offering including 7x24 Call Center availability with less than thirty (30) minute telephone response time, 4-hour onsite service commitment and hardware replacement from strategically placed inventory support locations. The Prime Service Plan is the perfect service plan for businesses that demand business continuity with its always-available support.
Coverage includes Switch/hardware including installed GBICS/SFPs, firmware, and related software, 7x24 Call Center accessibility, and 30 minute or less telephone response commitment. The Prime Plan includes advanced replacement hardware within (4) hours from strategic stocking locations, access to patches and maintenance feature releases, and onsite commitment within (4) hours.
3-Year SANtrak Prime Service and Support Program for SanBox 3050E - PRIME-3-SB3050
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General
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Service Plan Type
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Enterprise Networking
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Response Type
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Repair / Replace
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Service Hours
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24x7
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Coverage Period
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3 year(s)
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Response Time
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4 Hours
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Service Included
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Phone Support
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Service Included
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On-site
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Service Included
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Technical support
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Service Included
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New releases
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Service Included
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Advanced Exchange
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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3-Year SANtrak Prime Service and Support Program for SanBox 3050E - PRIME-3-SB3050
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=6365684#BVSecondaryCustomerRatings