Print page E-mail page

4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers

More From: IBM

Item #: 6478785

Mfr. Part#: 69P9523

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 69P9523

This 4-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.

General
Coverage Area	International
Coverage Starts	After Base Warranty
Response Time	2 Hours
Response Type	Onsite
Response Type	Repair / Replace
Service Hours	24x7
Service Included	Labor
Service Included	On-site
Service Included	Parts
Service Included	Remote monitoring
Service Included	Repair
Service Plan Type	Servers
Timeline for Purchase	During Base Warranty
Coverage Period	4 year(s)
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	4 Years
Warranty - Parts	4 Years

Related to IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 69P9523

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 10N3064

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 69P9221

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 40M7085

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 40M7063

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 40M7074

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 96P2693

IBM Server Service Packs 4-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 96P2258

IBM Server Service Packs 3-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair for Select Netfinity/BladeCenter Servers - 21P2065

This 3-Year IBM ServicePac offers 24x7x2 Onsite Repair service for select Netfinity and BladeCenter servers. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware...

IBM Server Service Packs 3-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Service for Servers - 40M7070

This 3-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....