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2-year ServicePack for InfoPrint 4528 - On-site Return 24x7 Same Day

More From: IBM

Item #: 5248048

Mfr. Part#: 96P2342

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

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2-year ServicePack for InfoPrint 4528 - On-site Return 24x7/Same Day - 96P2342

This 2-year Warranty Service Upgrade (24 x 7 with Same Day Exchange) supports the InfoPrint 4528.

With 24 x 7 Same Business Day scheduling an IBM service technician is scheduled to arrive at your location on the same day your call is received.

With IBM EasyServ exchange a courier will deliver to you a replacement Printer in exchange for your failed Printer. If a replacement is required as determined by IBM, they will initiate shipment usually the same day. In most cases the replacement will arrive within 2 business days. If after 3:00 p.m. (Mountain Time), you can expect the replacement to ship the next business day. The replacement will include instructions on how to return the failed Printer using the shipping carton that contained the replacement. Credit Card information or a purchase order is required to secure payment in the event the failed Printer is not returned. If Credit Card information or a purchase order is not available, you will be required to send in the failed Printer prior to IBM shipping the replacement.

General
Service Plan Type	Printers - Laser
Coverage Period	2 year(s)
Response Time	Same Day
Service Included	Hardware replacement
Service Included	On-site
Contents	Service plan
Warranty - Labor	N/A
Warranty - Parts	N/A

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