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3-Year IBM ServicePac IOR 9x5 Next Business Day Onsite Repair for Lotus Foundations Server

More From: IBM

Item #: 9779196

Mfr. Part#: 56Y6219

Availability: On Order

Est. Ship: Call for Availability

Overview

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3-Year IBM ServicePac IOR 9x5 Next Business Day Onsite Repair for Lotus Foundations Server - 56Y6219

This 3-Year IBM ServicePac offers 9x5 next business day. Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair on the next business day after remote problem determination is completed. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

General
Coverage Period	3 year(s)
Response Time	Next Business Day
Response Type	Onsite
Response Type	Phone Support
Response Type	Repair
Service Hours	9x5 (Excludes Holidays)
Service Included	Parts and labor
Service Included	Repair
Service Included	Remote Support
Service Included	On-site
Service Included	Technical support
Service Included	Hardware support
Service Plan Type	Servers
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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