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5-Year HP eCarePack 6-Hour Call-to-Repair Hardware Support for ProLiant DL36x

More From: HP/Compaq

Item #: 6804683

Mfr. Part#: U9735E

Availability: On Order

Est. Ship: Call for Availability

Keep availability high with responsive committed-repair-time service.

Overview

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5-Year HP eCarePack 6-Hour Call-to-Repair Hardware Support for ProLiant DL36x - U9735E

This 5-Year HP CarePack offers 6-Hour Call-to-Repair Hardware Support as an extended service agreement for your ProLiant DL36x. This cost-effective HP CarePack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities, repairing or replacing components or entire units as necessary. Coverage includes all required parts and materials.

Service coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. HP's 6-hour repair-time commitment states that HP commits to correcting hardware malfunctions in less than 6 hours from your initial call to the HP Response Center; available up to 50 miles from a primary HP support office. An 8-hour commitment applies for systems located within 51-100 miles of a primary HP support office. Coverage is available round-the-clock - service is available 24-hours a day, 7-days a week, 365-days a year. After you purchase and register your HP Care Pack, HP Services collects key system configuration information and inventories covered equipment to streamline troubleshooting and repair of any future server hardware problems.

General
Coverage Area	1 to 50 miles of a Major Metropolitan Area
Coverage Period	5 year(s)
Response Time	6 Hours
Response Type	Onsite
Response Type	Repair / Replace
Response Type	Phone Support
Service Included	Phone Support
Service Included	Hardware support
Service Plan Type	Servers
Service Hours	24x7
Service Included	Repair
Service Included	Replacement
Service Included	Parts and labor
Service Included	Remote Support
Service Included	On-site
Compatibility Notes	HP DL360R05 2P x5140 SS801 Svr HP ProLiant DL360 G3 Special Rack Server HP ProLiant DL360 G3 X2.8GHz / 533-512KB 1GB Rack Server HP ProLiant DL360 G3 X3.06GHz / 533-1MB 1GB Rack Server HP ProLiant DL360 G3 X3.06GHz / 533-512KB 1GB Rack Server HP ProLiant DL360 G3 X3.2GHz / 533-1MB 1GB Rack Server HP ProLiant DL360 G4 Special Rack Server HP ProLiant DL360 G4 X3.0GHz / 800-1MB 1GB SATA Rack Server HP ProLiant DL360 G4 X3.0GHz / 800-1MB 1GB SCSI Rack Server HP ProLiant DL360 G4 X3.4GHz / 800-1MB 1GB SCSI Rack Server HP ProLiant DL360 G4 X3.4GHz / 800-1MB 2GB SCSI RPS Rack Server HP ProLiant DL360 G4 X3.4GHz / 800-1MB 2P 1GB SATA Rack Server HP ProLiant DL360 G4 X3.6GHz / 800-1MB 1GB SATA Rack Server HP ProLiant DL360 G4 X3.6GHz / 800-1MB 1GB SCSI Rack Server HP ProLiant DL360 G4 X3.6GHz / 800-1MB 2GB SCSI RPS Rack Server HP ProLiant DL360 G4p Special Rack Server HP ProLiant DL360 G4p X2.8GHz-2x2MB Dual Core 1GB SAS Rack Server HP ProLiant DL360 G4p X3.0GHz-2MB 1GB SAS Rack Server HP ProLiant DL360 G4p X3.0GHz-2MB 1GB SATA Rack Server HP ProLiant DL360 G4p X3.0GHz-2MB 1GB SCSI Rack Server HP ProLiant DL360 G4p X3.2GHz-2MB 1GB SATA Rack Server HP ProLiant DL360 G4p X3.2GHz-2MB 1GB SCSI Rack Server HP ProLiant DL360 G4p X3.2GHz-2MB 2GB SAS RPS Rack Server HP ProLiant DL360 G4p X3.4GHz-2MB 1GB SATA Rack Server HP ProLiant DL360 G4p X3.4GHz-2MB 1GB SCSI Rack Server HP ProLiant DL360 G4p X3.4GHz-2MB 2GB SAS RPS Rack Server HP ProLiant DL360 G4p X3.4GHz-2MB 2GB SCSI RPS Rack Server HP ProLiant DL360 G4p X3.6GHz-2MB 1GB SATA Rack Server HP ProLiant DL360 G4p X3.6GHz-2MB 1GB SCSI Rack Server HP ProLiant DL360 G4p X3.6GHz-2MB 2GB SAS RPS Rack Server HP ProLiant DL360 G4p X3.6GHz-2MB 2GB SCSI RPS Rack Server HP ProLiant DL360 G4p X3.8GHz-2MB 2GB SAS RPS Rack Server HP ProLiant DL360 G4p X3.8GHz-2MB 2GB SCSI RPS Rack Server HP ProLiant DL360 G5 5050 3.0GHz-1GB Entry Rack Server HP ProLiant DL360 G5 5060 3.2GHz-1GB Rack Server HP ProLiant DL360 G5 5080 3.73GHz-1GB Rack Server HP ProLiant DL360 G5 5080 3.73GHz-2GB RPS Rack Server HP ProLiant DL360 G5 5110 1.6GHz-1GB Entry Rack Server HP ProLiant DL360 G5 5120 1.86GHz-1GB Entry Rack Server HP ProLiant DL360 G5 5130 2.0GHz-1GB Entry Rack Server HP ProLiant DL360 G5 5140 2.33GHz-1GB Rack Server HP ProLiant DL360 G5 5150 2.66GHz-1GB Rack Server HP ProLiant DL360 G5 5150 2.66GHz-2GB RPS High Performance Rack Server HP ProLiant DL360 G5 5160 3.0GHz-1GB Rack Server HP ProLiant DL360 G5 5160 3.0GHz-2GB RPS High Performance Rack Server HP ProLiant DL360 G5 Configure-to-order Rack Chassis HP ProLiant DL360 G5 E5310 1.6GHz Rack Server HP ProLiant DL360 G5 E5320 1.86GHz Rack Server HP ProLiant DL360 G5 E5335 2.0GHz 2GB Rack Server HP ProLiant DL360 G5 E5345 2.33GHz 4GB RPS High Performance Rack Server HP ProLiant DL360 G5 E5405 2.0GHz Quad Core 1GB Rack Server HP ProLiant DL360 G5 E5420 2.50GHz Quad Core 2GB Rack Server HP ProLiant DL360 G5 E5430 2.66GHz Quad Core 2GB Rack Server HP ProLiant DL360 G5 E5440 2.83GHz Quad Core 2GB Rack Server HP ProLiant DL360 G5 E5450 3.0GHz Quad Core 4GB RPS Rack Server HP ProLiant DL360 G5 L5420 2.5GHz Quad Core 2GB Rack Server HP ProLiant DL360 G5 Special Rack Server HP ProLiant DL360 G5 X5260 3.33GHz Dual Core 2GB Rack Server HP ProLiant DL360 G5 X5450 3.0GHz Quad Core 4GB RPS Rack Server HP ProLiant DL360 Special Rack Server HP ProLiant DL365 2210 1.8GHz Dual Core 1GB Entry Rack Server HP ProLiant DL365 2214 2.2GHz Dual Core 1GB High Efficiency Rack Server HP ProLiant DL365 2218 2.6GHz Dual Core 1GB Rack Server HP ProLiant DL365 2218 2.6GHz Dual Core 2GB RPS High Performance Rack Server HP ProLiant DL365 2220 2.8GHz Dual Core RPS Rack Server HP ProLiant DL365 Configure-to-order Rack Chassis HP ProLiant DL365 G5 2346HE 1.8GHz Quad Core Rack Server HP ProLiant DL365 G5 2352 2.1GHz Quad Core Entry Rack Server HP ProLiant DL365 G5 2356 2.3GHz Quad Core Base Rack Server HP ProLiant DL365 G5 2356 2.3GHz Quad Core Performance Rack Server HP ProLiant DL365 G5 2378 2.4GHz Quad Core Base Rack Server HP ProLiant DL365 G5 2384 2.7GHz Quad Core Performance Rack Server HP ProLiant DL365 G5 Configure-to-order Rack Chassis HP ProLiant DL365 G5 Special Rack Server HP ProLiant DL365 Special Rack Server HP ProLiant DL380 G3 Special Rack Server HP ProLiant DL380 G4 Special Rack Server
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	5 Years
Warranty - Parts	5 Years

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