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HP 1-Year Post Warranty 24x7 4 Hour On-Site Hardware Support for p-Class Enclosure

More From: HP/Compaq

Item #: 7895812

Mfr. Part#: HC044PE

Availability: On Order

Est. Ship: Call for Availability

Overview

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HP 1-Year Post Warranty 24x7 4 Hour On-Site Hardware Support for p-Class Enclosure - HC044PE

This 1-Year HP CarePack post warranty provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support; HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.

For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Response Type	Onsite
Coverage Period	1 year(s)
Coverage Starts	After Base Warranty
Service Included	Replacement
Service Included	Technical support
Service Hours	24x7
Service Included	Parts
Service Included	Remote monitoring
Timeline for Purchase	During Base Warranty
Service Included	Repair
Service Plan Type	Servers
Response Time	4 Hours
Compatibility Notes	HP BL e-Class Server Blade Enclosure HP BladeSystem p Class Enclosure Upgrade Kit HP BladeSystem p-Class Enclosure with 8 RDP Licenses HP BladeSystem p-Class Enhanced Enclosure with 8 RDP Licenses HP BladeSystem p-Class Enhanced Enclosure with 8 Trial RDP Licenses HP BladeSystem p-Class Server Enclosure with 8 Trial RDP Licenses HP ProLiant BL20p G2 Starter Bundle High Performance Blade Server HP ProLiant BL45p Special Blade Server
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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