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1-Year Post Warranty HP CarePack 24x7 4-Hour Same Day Hardware Support for ProLiant DL380

More From: HP/Compaq

Item #: 5512363

Mfr. Part#: U4552PE

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year Post Warranty HP CarePack 24x7 4-Hour Same Day Hardware Support for ProLiant DL380 - U4552PE

This 4-Hour 24x7 Same Day Hardware Support HP CarePack provides post warranty service for your ProLiant DL380. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.

For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

This service is available 24 hours a day, 7 days a week w/ 4 hour on-site hardware support for the ProLiant Dl380 G1

General
Service Plan Type	Servers
Response Time	4 Hours
Timeline for Purchase	During Base Warranty
Coverage Starts	After Base Warranty
Service Included	Parts and labor
Service Included	Remote monitoring
Response Type	Phone Support
Service Included	Hardware support
Response Type	Repair / Replace
Response Type	Onsite
Service Included	On-site
Coverage Period	1 year(s)
Service Included	Phone Support
Service Included	Technical support
Service Hours	24x7
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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