EPICCenter Install Day Onsite - 3CS-EC-PS-DAY
NOTE: this is an installation plan only. Software is sold separately. 3Com EPICCenter Contact Center for NBX Systems lets organizations offer their customers comprehensive multimedia capabilities that enhance contact choices, while ensuring fully managed, auditable communications sessions. The solution easily integrates with business application databases so that contact center agents can view relevant information— including recent business history— while speaking on the phone with a customer. EPICCenter software supports outbound dialing, allowing both call responses and call initiation by agents. Contact center managers can optimize agent time and contact center with proactive calling for campaigns or follow-up communications.
EPICCenter Install Day Onsite - 3CS-EC-PS-DAY
|
General
|
|
|
Coverage Period
|
1 day(s)
|
|
Response Type
|
Onsite
|
|
Service Included
|
Installation
|
|
Contents
|
Service plan documentation
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
N/A
|
|
Warranty - Parts
|
N/A
|
EPICCenter Install Day Onsite - 3CS-EC-PS-DAY
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=9774408#BVSecondaryCustomerRatings