Cisco - UNITY EXPRESS IVR 20 SES

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Item #: 9753738
Mfr. Part#: SCUE-IVR-S20
Availability: On Order
Est. Ship: Call for Availability
Cisco - UNITY EXPRESS IVR 20 SES - SCUE-IVR-S20

    Cisco Unity Express Interactive Voice Response (IVR) allows a telephone caller to select options from a voice menu and otherwise interact with the system. After the system plays a prerecorded voice prompt, the caller presses a number on a telephone keypad to select an option.

    The Cisco Unity Express IVR applications work with Cisco Unified Communications Manager Express or Cisco Unified Communications Manager to provide small- and medium-sized companies the ability to enable callers to run queries to gather information from a customer database and to control the information stored in the database, confirm orders placed using the IVR application by sending outgoing e-mails or faxes from within the IVR application, and use incoming HTTP request-based trigger applications to initiate IVR applications to send an e-mail, fax, or phone call notification that an order has been filled and shipped.

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    Price:
    $10,826.53
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