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3-Year IBM ServicePac IOR IBM Onsite Repair 24x7 4-Hour Service for Flat Panel Monitor Console Kit

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Item #: 6002066

Mfr. Part#: 29R4970

Availability: On Order

Est. Ship: Call for Availability

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3-Year IBM ServicePac IOR IBM Onsite Repair 24x7 4-Hour Service for Flat Panel Monitor Console Kit - 29R4970

This 3-Year IBM ServicePac offers 24x7x4 Onsite Repair service for your Flat Panel Monitor Console Kit. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.

General
Service Plan Type	Servers
Service Included	Labor
Service Included	On-site
Service Included	Parts
Service Included	Remote monitoring
Service Included	Repair
Response Type	Onsite
Response Type	Repair / Replace
Coverage Period	3 year(s)
Compatibility Notes	Flat Panel Monitor Console Kit 1723 1NX / 1UX / 2NX / 2UX
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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