3-Year Next Business Day 5x8 Access for Netvanta - 1100AM590315N
ACES (ADTRAN Custom Extended Services) is a comprehensive and flexible installation and maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.
With ACES, you can customize coverage to supplement your own services program to meet your customer's needs. You can protect new or existing ADTRAN equipment in the network, at host or remote locations.
PRODUCT FEATURES:
30-minute telephone response from time of customer call;
Monday-Friday 8:00am - 5:00pm (Customer Location Time);
Delivery of replacement unit during the Next Business Day (NBD) Monday-Friday upon verification of hardware failure or problem;
Excludes holidays and weekends.
3-Year Next Business Day 5x8 Access for Netvanta - 1100AM590315N
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General
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Response Type
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Replacement
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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3-Year Next Business Day 5x8 Access for Netvanta - 1100AM590315N
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