1-Year Guardian 8x5 Next Business Day Service - Category 31 - 3CS-GAR5N-31
This extended warranty service offers a choice of response times for on-site assistance and hardware replacement. Telephone technical support engineers promptly answer your questions. One predictable annual fee includes download of software upgrades (limitations apply) and access to Web-based troubleshooting and status tools.
Onsite support and replacement hardware are provided within your selected time frame; this contract provides 8x5 phone support and Next Business Day hardware replacement. Telephone access to engineers is backed by extensive lab and escalation resources. Software upgrades optimize your product performance. Contract and site minimums apply.
1-Year Guardian 8x5 Next Business Day Service - Category 31 - 3CS-GAR5N-31
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General
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Coverage Period
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1 year(s)
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Response Type
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Onsite
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Service Hours
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8x5
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Service Included
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Web support
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Service Plan Type
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Enterprise Networking
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Service Included
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Trouble-shooting
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Service Included
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Technical support
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Service Included
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Software upgrades
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Service Included
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Replacement
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Service Included
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Phone Support
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Service Included
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Escalation process
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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1-Year Guardian 8x5 Next Business Day Service - Category 31 - 3CS-GAR5N-31
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=9634780#BVSecondaryCustomerRatings