1-Year HP CarePack 24x7 Software Technical Support for VMWare Standard 2p - UE823E
This 1-Year HP CarePack provides 24x7 Software Technical Support for VMWare Standard 2p.
Connect with HP Response Center engineers via telephone, electronic communication or Fax for assistance in resolving software implementation or operations problems. Service is available around the clock every day, including all holidays. HP Services provides corrective support to resolve identifiable and reproducible software product problems and to help you identify problems that are difficult to reproduce. You can also receive assistance in trouble-shooting problems and setting configuration parameters.
HP provides information on the latest product features and known problems and solutions, plus operational advice and assistance. Established escalation procedures enlist specialized expertise from HP and selected third-parties. Advisory support is available for help with installation and updating of standalone applications or products installed in a network environment.
Complete HP and selected third-party software product and documentation updates are available to your system manager. You receive a license to use and copy software product updates for all systems covered by the original software license. In addition, you can access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature and more.
1-Year HP CarePack 24x7 Software Technical Support for VMWare Standard 2p - UE823E
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General
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Response Time
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Same Day
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Response Type
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Phone Support
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Service Hours
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24x7
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Service Included
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Configuration
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Service Included
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E-mail consulting
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Service Included
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Fax consulting
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Service Included
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Installation / training
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Service Included
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Software maintenance
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Service Included
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Software Update
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Service Included
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Technical support
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Service Included
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Trouble-shooting
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Service Included
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Update
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Service Plan Type
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Network Software
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Coverage Period
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1 year(s)
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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1-Year HP CarePack 24x7 Software Technical Support for VMWare Standard 2p - UE823E
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