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IBM 5-Year 9x5 4 Hour On-Site Repair ServicePac for Servers

More From: IBM

Item #: 9526113

Mfr. Part#: 46V4573

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

IBM 5-Year 9x5 4 Hour On-Site Repair ServicePac for Servers - 46V4573

This 5-Year IBM ServicePac offers 9x5x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

General
Service Included	Repair
Response Type	Repair
Service Hours	9x5 (Excludes Holidays)
Service Included	Parts and labor
Service Plan Type	Servers
Coverage Period	5 year(s)
Response Time	4 Hours
Response Type	Onsite
Service Included	Remote Support
Service Included	Technical support
Service Included	On-site
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	5 Years
Warranty - Parts	5 Years

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