IBM 3-Year 24x7 4 Hour InfoPrint Solutions On-Site Repair ServicePac for 6500 V5P Printer - 41E8764
This 3-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
IBM 3-Year 24x7 4 Hour InfoPrint Solutions On-Site Repair ServicePac for 6500 V5P Printer - 41E8764
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General
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Coverage Period
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3 year(s)
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Response Time
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4 Hours
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Response Type
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Onsite
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Response Type
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Repair
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Service Hours
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24x7
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Service Included
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Parts and labor
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Service Included
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On-site
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Service Included
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Repair
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Service Included
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Remote Support
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Service Included
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Technical support
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Service Plan Type
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Printers - Multifunction
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Contents
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Service Plan Documentation
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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IBM 3-Year 24x7 4 Hour InfoPrint Solutions On-Site Repair ServicePac for 6500 V5P Printer - 41E8764
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