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1-Year 9x5 Next Business Day Onsite Out of Warranty Maintenance Agreement for Notebooks

More From: IBM

Item #: 404141

Mfr. Part#: 69P9381

Availability: On Order

Est. Ship: Call for Availability

Overview

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1-Year 9x5 Next Business Day Onsite Out of Warranty Maintenance Agreement for Notebooks - 69P9381

This 1-Year out of warranty maintenance agreement offers 9x5 Next Business Day Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m. in the customer's local time zone, excluding holidays. Parts and labor are included.

Hardware problem determination is performed to the component level. For certain components created by other manufacturers, the customer must provide the replacement part and this agreement will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is present, procurement and cost of the replacement part may also be included.

This agreement must be activated after purchase in order to use the service.

General
Response Type	Onsite
Service Plan Type	Notebooks
Service Hours	9x5 (Excludes Holidays)
Coverage Period	1 year(s)
Response Time	Next Business Day
Service Included	Parts
Service Included	Labor
Service Included	Remote monitoring
Service Included	Repair
Service Included	On-site
Compatibility Notes	ThinkPad 240, 310, 365, 380, 390, 390e, 560, 570, 600, 760 and 770 (2600, 2609, 2625, 2626, 2635, 2636, 2640, 2641, 2643, 2644, 2645, 2646, 9547, 9548, 9549) ThinkPad i Series 1200, 1300, 1400, 1500 and 1700 (1161, 1171, 2611, 2621, 2627, 2651, 2666, 2667) ThinkPad A20m, A20p, A21e, A21m, A21p, A22, A22e, A22m, A22p, A30, A31 and A31p (2628, 2629, 2633, 2652, 2653, 2654, 2655, 2663, 2664) ThinkPad R30, R31 and R32 (2656, 2657, 2658, 2659, 2676, 2677) ThinkPad T20, T21, T22, T23 and T30 (2366, 2647, 2648) ThinkPad X20, X21, X22, X23, X24 and X30 (2660, 2662, 2672) ThinkPad TransNote (2675) ThinkPad Dock (2631) SelectaDock (3547)
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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