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3-Year HP Care Pack 9x5 Next Business Day Onsite Coverage for t5515 Thin Client

More From: HP/Compaq

Item #: 5541228

Mfr. Part#: U4849E

Availability: On Order

Est. Ship: Call for Availability

Expert next-day service - with your choice of coverage windows.

Overview

Specs

Reviews

3-Year HP Care Pack 9x5 Next Business Day Onsite Coverage for t5515 Thin Client - U4849E

This 3-Year HP Care Pack can be added to the t5515 Thin Client and allows customers to increase their equipment availability and productivity with high-quality onsite and remote support. Customers should choose Next Business Day Hardware Support to extend their hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on their HP and multivendor hardware investments and enjoy consistent service coverage across geographically dispersed sites.

With this service, HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. With standard business hours, standard business days, service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Service Plan Type	Thin Client Hardware
Response Type	Onsite
Coverage Period	3 year(s)
Service Hours	9x5 (Excludes Holidays)
Coverage Starts	After Base Warranty
Coverage Area	International
Response Time	Next Business Day
Service Included	Repair
Service Included	Parts
Service Included	Replacement
Service Included	Remote monitoring
Contents	Service Plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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