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1-Year Advance Exchange Plus Next Business Day Service Program for Low-Volume Scanners

More From: Fujitsu

Item #: 5830521

Mfr. Part#: CG01000-517301

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year Advance Exchange Plus Next Business Day Service Program for Low-Volume Scanners - CG01000-517301

This service program offers 1-year of Advance Exchange Plus service with a Next Business Day response time for Low-Volume scanners. By providing a replacement scanner before the return to Fujitsu of the malfunctioning scanner, this plan quickly gets you back to scanning and back in business.

Offering the same services as Advance Exchange, this Advance Exchange Plus service agreement is designed for scanners beyong the applicable Limited Warranty period. Coverage includes whole-unit replacement for equipment that cannot be repaired through technical support. It is available in the 50 United States to help minimize downtime and is available on most models. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2:00 p.m. PST, otherwise the next business day. Parts, labor and shipping to and from the customer is included.

For those customers requiring asset tag tracking or for those who prefer to retain their existing scanner, Fujitsu offers Depot service. While Advance Exchange offers a replacement unit overnight, Depot repairs are returned to the customer within 5-days of receipt. Depot service includes parts, labor and shipping to the customer.

General
Service Plan Type	Scanners
Coverage Period	1 year(s)
Response Time	Next Business Day
Service Included	Parts
Service Included	Labor
Service Included	Replacement
Service Included	Shipping
Response Type	Replacement
Compatibility Notes	Low-Volume Scanners: M3097DE / DG M4097 Series fi-4750C fi-4750L fi-5650C fi-5750C
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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