1-Year Advance Exchange Next Business Day Service Program (In Warranty) for Low-Volume Scanners - CG01000-517101-V
This service program offers 1-year of Advance Exchange service with a Next Business Day response time. By providing a replacement scanner before the return to Fujitsu of the malfunctioning scanner, this plan quickly gets you back to scanning and back in business.
Coverage includes whole-unit replacement for equipment that cannot be repaired through technical support. It is available in the 50 United States to help minimize downtime and is available on most models. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2:00 p.m. PST, otherwise the next business day. Parts, labor and shipping to and from the customer is included.
For those customers requiring asset tag tracking or for those who prefer to retain their existing scanner, Fujitsu offers Depot service. While Advance Exchange offers a replacement unit overnight, Depot repairs are returned to the customer within 5-days of receipt. Depot service includes parts, labor and shipping to the customer.
1-Year Advance Exchange Next Business Day Service Program (In Warranty) for Low-Volume Scanners - CG01000-517101-V
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General
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Response Type
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Advanced Exchange
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Service Plan Type
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Scanners
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Response Time
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Next Business Day
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Service Included
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Replacement
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Service Included
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Labor
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Service Included
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Parts
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Service Included
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Shipping
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Coverage Period
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1 year(s)
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Compatibility Notes
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Low-Volume Scanners: M3097DE / DG M4097Series fi-4750C fi-4750L fi-5650C fi-5750C
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Contents
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Service Plan Documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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1-Year Advance Exchange Next Business Day Service Program (In Warranty) for Low-Volume Scanners - CG01000-517101-V
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