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1-Year Advanced Exchange Plus Next Business Day Service Plan for Departmental Scanners

More From: Fujitsu

Item #: 7060786

Mfr. Part#: CG01000-516001-V

Availability: On Order

Est. Ship: Call for Availability

Overview

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1-Year Advanced Exchange Plus Next Business Day Service Plan for Departmental Scanners - CG01000-516001-V

This service program offers 1-year of Advance Exchange Plus service with a Next Business Day response time. By providing a replacement scanner before the return to Fujitsu of the malfunctioning scanner, this plan quickly gets you back to scanning and back in business.

Offering the same services as Advance Exchange, this Advance Exchange Plus service agreement is designed for scanners beyong the applicable Limited Warranty period. Coverage includes whole-unit replacement for equipment that cannot be repaired through technical support. It is available in the 50 United States to help minimize downtime and is available on most models. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2:00 p.m. PST, otherwise the next business day. Parts, labor and shipping to and from the customer is included.

For those customers requiring asset tag tracking or for those who prefer to retain their existing scanner, Fujitsu offers Depot service. While Advance Exchange offers a replacement unit overnight, Depot repairs are returned to the customer within 5-days of receipt. Depot service includes parts, labor and shipping to the customer.

General
Coverage Period	1 year(s)
Response Time	Next Business Day
Response Type	Advanced Exchange
Service Included	Replacement
Service Included	Shipping
Service Included	Labor
Service Included	Parts
Service Plan Type	Scanners
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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