1-Year ScanCare Upgrade Warranty 4-Hour On-site for Low Volume Scanners - CG01000-516601-V
This Basic On-site warranty upgrades your low-volume scanner's standard Limited Warranty to a full 12 months of on-site service. Coverage includes all spare parts, labor and travel for service of verified hardware failures. This plan helps you protect your investment and avoid unexpected repair costs.
If your scanner requires service, you are required to call Fujitsu's Technical Assistance Center (TAC) first to see if the issue can be resolved quickly over the phone. If TAC staff are not able to do so, a Field Service Engineer will then be dispatched according to this warranty's 4-Hour response time feature - a technician will be dispatched for an on-site service call for arrival within 4-hours. Service is available between 8:00 a.m. and 5:00 p.m. local time, excluding certain holidays - some exceptions may apply.
1-Year ScanCare Upgrade Warranty 4-Hour On-site for Low Volume Scanners - CG01000-516601-V
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General
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Service Plan Type
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Scanners
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Service Hours
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9x5 (Excludes Holidays)
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Response Time
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4 Hours
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Service Included
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Phone consulting
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Service Included
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Repair
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Service Included
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Labor
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Service Included
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Parts
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Service Included
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Travel
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Response Type
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Repair
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Response Type
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Onsite
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Coverage Period
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1 year(s)
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Compatibility Notes
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Low-Volume Scanners: M3097DE / DG M4097 Series fi-4750C fi-4750L fi-5650C fi-5750C
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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1-Year ScanCare Upgrade Warranty 4-Hour On-site for Low Volume Scanners - CG01000-516601-V
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