2-Year ThinkPlus Onsite Repair 9x5 Next Business Day Maintenance (MA) for ThinkPad Mobile Products - 41C9281
This 2-Year ThinkPlus onsite repair plan offers post warranty 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.
Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.
2-Year ThinkPlus Onsite Repair 9x5 Next Business Day Maintenance (MA) for ThinkPad Mobile Products - 41C9281
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General
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Coverage Period
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2 year(s)
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Coverage Starts
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After Base Warranty
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Response Time
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Next Business Day
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Response Type
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Repair / Replace
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Timeline for Purchase
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During Base Warranty
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Service Included
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Repair
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Service Included
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Remote monitoring
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Service Included
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Parts
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Service Included
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Maintenance
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Service Included
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Labor
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Service Plan Type
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Mobile Computing Accessories
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Contents
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Service plan, documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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2 Years
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Warranty - Parts
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2 Years
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2-Year ThinkPlus Onsite Repair 9x5 Next Business Day Maintenance (MA) for ThinkPad Mobile Products - 41C9281
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