1-Year HP CarePack 4-Hour 13x5 Onsite Hardware Support for HP ProLiant DL380 - U4551PE
This 1-Year HP Care Pack Same Business Day On-site Service can be added to the HP ProLiant DL380. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. Service is available during extended business hours, standard business days 8:00 a.m. to 9:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
1-Year HP CarePack 4-Hour 13x5 Onsite Hardware Support for HP ProLiant DL380 - U4551PE
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General
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Response Type
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Onsite
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Service Hours
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13x5
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Coverage Period
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1 year(s)
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Service Plan Type
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Servers
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Service Included
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Technical support
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Service Included
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Web support
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Service Included
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Remote monitoring
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Response Time
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4 Hours
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Service Included
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E-mail consulting
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Service Included
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Repair
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Service Included
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Replacement
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Contents
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Service plan, documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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1-Year HP CarePack 4-Hour 13x5 Onsite Hardware Support for HP ProLiant DL380 - U4551PE
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