1-Year Post Warranty HP CarePack 24x7 4 Hour Same Day Hardware Support for Smart Array 20/30/50 - UB905PE
This 1-Year HP CarePack post warranty provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives on-site within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
1-Year Post Warranty HP CarePack 24x7 4 Hour Same Day Hardware Support for Smart Array 20/30/50 - UB905PE
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General
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Coverage Period
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1 year(s)
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Coverage Starts
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After Base Warranty
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Response Time
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4 Hours
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Response Type
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Onsite
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Service Hours
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24x7
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Service Included
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Replacement
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Service Included
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Repair
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Service Included
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Parts
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Service Included
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Technical support
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Service Included
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Remote monitoring
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Service Plan Type
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Enterprise Storage
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Timeline for Purchase
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During Base Warranty
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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1-Year Post Warranty HP CarePack 24x7 4 Hour Same Day Hardware Support for Smart Array 20/30/50 - UB905PE
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