2-Year Next Business Day Extended Warranty- NEC 20"-24" LCD - EW2-LCDB3-EXON
NEC Display Solutions will replace the defective monitor using the Advanced Replacement Program:
-Contact NEC's Technical Support Hotline at 1-800-632-4662. The customer must have the model #, serial # and purchase date or original proof-of-purchase ready.
-NEC's helpful agents will attempt to correct any minor issues that might be causing the product failure.
-If the technical service and support representative is unable to resolve the issue, a material return authorization (MRA) number will be issued. Under this option, NEC Display Solutions ships the customer a replacement unit first. A major credit card is needed in order to secure the value of the advanced replacement unit.
-The customer will have 21 calendar days from the date of shipment of the replacement unit to return a unit an NEC Display Solutions authorized return facility.
-The customer is responsible for the freight of the unit being returned (excludes DOA). As long as NEC Display Solutions receives the unit back within 21 days, in good condition, the credit card will be not be charged.
-It is the responsibility of the customer to properly package the return product and ship it to the address provided by the technical service & support representative. Please note that the customer will be held solely responsible for shipping damage that occurs due to the use of any packaging material other than the standard NEC Display Solutions packaging. If applicable, please utilize the advanced replacement's packaging for the return monitor or call Technical Support at 1-800-632-4662 to obtain proper packaging.
-The MRA number must be prominently displayed. Failure to obtain an authorized MRA number or to clearly label the return product will result in the refusal of the shipment at your expense.
-The replacement product will take on the remainder of your original product's warranty or 90 days whichever is greater.
2-Year Next Business Day Extended Warranty- NEC 20"-24" LCD - EW2-LCDB3-EXON
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General
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Service Included
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Technical support
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Response Type
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Replacement
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Service Included
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Replacement
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Service Included
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Phone Support
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Response Time
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Next Business Day
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Coverage Period
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2 year(s)
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Compatibility Notes
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20"-24" LCD
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Contents
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Service Plan Documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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2-Year Next Business Day Extended Warranty- NEC 20"-24" LCD - EW2-LCDB3-EXON
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