Hewlett Packard Service Contracts HP 5-Year 24x7 6 Hour Call to Repair On-Site Hardware Support for BL6xxc Server Blade

HP 5-Year 24x7 6 Hour Call to Repair On-Site Hardware Support for BL6xxc Server Blade - UK118E

HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.

When the Customer experiences a system problem and reports it to the HP Response Center via a designated HP support telephone number, the Customer is connected to an HP-certified resolution engineer. The engineer first attempts to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, an HP engineer may initiate and perform remote diagnostics to facilitate remote problem resolution. Problems with covered hardware can be reported to the HP Response Center either via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local office at the next coverage window. HP retains the right to determine the final resolution of all reported problems. Call-to-repair times for service requests submitted electronically may vary.

For technical hardware issues that cannot, in HP's judgment, be quickly resolved remotely, an HP customer support engineer is quickly engaged and, if necessary, sent to the Customer's site to provide onsite technical support on covered hardware products to return them to operating condition. For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become the property of HP In addition, HP may install available engineering improvements to help the Customer ensure proper operation of the hardware products and maintain compatibility with HP-supplied hardware replacement parts.

This service is available 24 hours a day, 7 days a week (including HP holidays) w/ 6 hour call to repair time.

HP 5-Year 24x7 6 Hour Call to Repair On-Site Hardware Support for BL6xxc Server Blade - UK118E

General
Response Time	6 Hours
Response Type	Onsite
Response Type	Phone Support
Response Type	Repair
Service Hours	24x7
Service Included	Parts and labor
Service Included	Repair
Service Included	Remote Support
Service Included	On-site
Service Included	Phone Support
Service Included	Hardware support
Coverage Period	5 year(s)
Compatibility Notes	HP ProLiant BL680c G5 Configure-to-order Blade HP ProLiant BL680c G5 E7310 1.6GHz Quad Core 2P Blade Server HP ProLiant BL680c G5 E7320 2.13GHz Quad Core 2P Blade Server HP ProLiant BL680c G5 E7330 2.4GHz Quad Core 2P Blade Server HP ProLiant BL680c G5 E7340 2.4GHz Quad Core 2P Blade Server HP ProLiant BL680c G5 E7420 2.13GHz Quad Core 2P 8GB Blade Server HP ProLiant BL680c G5 E7430 2.13GHz Quad Core 2P 8GB Blade Server HP ProLiant BL680c G5 E7440 2.4GHz Quad Core 2P 8GB Blade Server HP ProLiant BL680c G5 E7450 2.4GHz Six Core 2P 8GB Blade Server HP ProLiant BL680c G5 L7445 2.13GHz Quad Core 2P 8GB Blade Server HP ProLiant BL680c G5 Special Blade Server HP ProLiant BL685c 8214 2.2GHz Dual Core 2P Blade Server HP ProLiant BL685c 8216 2.4GHz Dual Core 2P Blade Server HP ProLiant BL685c 8218 2.6GHz Dual Core 2P Blade Server HP ProLiant BL685c 8220 2.8GHz Dual Core 2P Blade Server HP ProLiant BL685c 8222 3.0GHz Dual Core 2P Blade Server HP ProLiant BL685c Configure-to-order Blade HP ProLiant BL685c G5 8354 2.2GHz Quad Core 2P 8GB Blade Server HP ProLiant BL685c G5 8356 2.3GHz Quad Core 2P 8GB Blade Server HP ProLiant BL685c G5 8384 2.7GHz Quad Core 2P 8GB Blade Server HP ProLiant BL685c G5 Configure-to-order Blade HP ProLiant BL685c G5 Special Server HP ProLiant BL685c Special Blade Server
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	5 Years
Warranty - Parts	5 Years

HP 5-Year 24x7 6 Hour Call to Repair On-Site Hardware Support for BL6xxc Server Blade - UK118E

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HP 5-Year 24x7 6 Hour Call to Repair On-Site Hardware Support for BL6xxc Server Blade

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