HP 4-Year 24x7 6 Hour Call to Repair Hardware Support for ProLiant DL380


More From: HP/Compaq
Item #: 9319595
Mfr. Part#: U9738E
Availability: On Order
Est. Ship: Call for Availability
Overview
Specs
Reviews
HP 4-Year 24x7 6 Hour Call to Repair Hardware Support for ProLiant DL380 - U9738E

    HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.

    When the Customer experiences a system problem and reports it to the HP Response Center via a designated HP support telephone number, the Customer is connected to an HP-certified resolution engineer. The engineer first attempts to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, an HP engineer may initiate and perform remote diagnostics to facilitate remote problem resolution. Problems with covered hardware can be reported to the HP Response Center either via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local office at the next coverage window. HP retains the right to determine the final resolution of all reported problems. Call-to-repair times for service requests submitted electronically may vary.

    For technical hardware issues that cannot, in HP's judgment, be quickly resolved remotely, an HP customer support engineer is quickly engaged and, if necessary, sent to the Customer's site to provide onsite technical support on covered hardware products to return them to operating condition. For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become the property of HP In addition, HP may install available engineering improvements to help the Customer ensure proper operation of the hardware products and maintain compatibility with HP-supplied hardware replacement parts.

    This service is available 24 hours a day, 7 days a week (including HP holidays) w/ 6 hour call to repair time.     

    Ordering Information
    Price:
    $2,276.00
    Quantity:

    Related Items

    Iomega/service 1-Year Extended Warranty Silver Rapid Response Service Plan for NAS 100D - 33093
    $179.00
    More Info
    Toshiba/Service 2nd/3rd Year Extended Service Plan for Notebook with 1-Year Standard Warranty - WSN-PEQQ3V
    $149.00
    More Info
    Iomega/service 2-Year REV Silver Service Plan - 33254
    $63.54
    More Info
    Iomega/service 2-Year Extended Warranty Silver Rapid Response Service Plan for 1TB Desktop Hard Drive - 33609
    $179.99
    More Info
    Canon Usa/service 3-Year carePAK Extended Service Plan - 6077AR70
    $95.00
    More Info