Print page E-mail page

IBM 2-Year 24x7 2 Hour IOR ServicePac for Servers

More From: IBM

Item #: 9288389

Mfr. Part#: 51J9063

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

IBM 2-Year 24x7 2 Hour IOR ServicePac for Servers - 51J9063

This 2-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

General
Service Included	Repair
Service Included	Parts and labor
Coverage Period	2 year(s)
Response Time	2 Hours
Service Included	Hardware support
Response Type	Onsite
Service Included	On-site
Response Type	Repair
Service Hours	24x7
Response Type	Phone Support
Service Plan Type	Servers
Service Included	Technical support
Service Included	Remote Support
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	2 Years
Warranty - Parts	2 Years

Related to IBM Server Service Packs IBM 2-Year 24x7 2 Hour IOR ServicePac for Servers - 51J9063

IBM Server Service Packs IBM 3 Year 24x7 4 Hour IOR ServicePac - 44T6088

IBM 3 Year 24x7 4 Hour IOR ServicePac

IBM Server Service Packs IBM 1-Year 24x7 4 Hour IOR ServicePac for Servers - 96P2681

This 1-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....

IBM Server Service Packs IBM 3-Year 24x7 4 Hour IOR ServicePac for Servers - 51J9100

This 3-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....

IBM Server Service Packs IBM 4-Year 24x7 4 Hour IOR ServicePac for IBM Servers - 51J9126

This 4-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....

IBM Server Service Packs IBM 5-Year 24x7 4 Hour IOR ServicePac for Servers - 51J9073

This 5-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. Parts and labor are included.IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and...

IBM Server Service Packs IBM 1-Year 24x7 4 Hour IOR ServicePac for Servers - 51J9685

IBM Server Service Packs IBM 3-Year 24x7 4 Hour IOR ServicePac for Servers - 51J9230

IBM Server Service Packs IBM 5-Year 24x7 4 Hour IOR ServicePac for Servers - 51J9130

This 5-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....