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3-Year 24x7 4 Hour ThinkPlus Priority Support Service

More From: Lenovo, Inc.

Item #: 9069565

Mfr. Part#: 45K4058

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year 24x7 4 Hour ThinkPlus Priority Support Service - 45K4058

This 3-Year 24x7x4 ThinkPlus Priority Support Service Offers:

-Consolidated, preferred support. Expert IT support for your business quickly, when you need it.

-24 x 7 hardware and software technical support. Simplify support with a single source for hardware and software expertise, available when you need it the most, covering a specific scope of software application support.

-24x7 4 hour on-site service. Convenient -- The partner you trust, at your place of business, with the parts and expertise to fix the problem right the first time.

-Priority routing. Fast -- Readily available access to support gets you to the top of the queue.

-Advanced level technicians. Effective -- Fast problem resolution from technicians with the expertise you expect and deserve, to diagnose and solve problems quickly.

-Software installation and basic usage support (telephone-based). Easy -- Support for software installation and basic usage problems for in-the-box applications, including ThinkServer EasyManage, EasySetup, and EasyUpdate.

-Up-and-running support. Dependable -- Easy, effective, expert help when you need it the most, during the most critical time of server ownership.

General
Coverage Period	3 year(s)
Response Time	4 Hours
Response Type	Onsite
Response Type	Repair
Response Type	Phone Support
Service Hours	24x7
Service Included	Hardware support
Service Included	Software support
Service Included	Technical support
Service Included	On-site
Service Included	Repair
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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