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3-Year Think Plus Priority Support Service

More From: Lenovo, Inc.

Item #: 9068933

Mfr. Part#: 45K4077

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year Think Plus Priority Support Service - 45K4077

This Lenovo 3-Year ThinkPlus Priority Support Service offers:

-Consolidated, preferred support. Expert IT support for your business quickly, when you need it.

-24 x 7 hardware and software technical support. Simplify support with a single source for hardware and software expertise, available when you need it the most, covering a specific scope of software application support.

-Next business day (NBD)(9 x 5) on-site service. Convenient -- The partner you trust, at your place of business, with the parts and expertise to fix the problem right the first time.

-Priority routing. Fast -- Readily available access to support gets you to the top of the queue.

-Advanced level technicians. Effective -- Fast problem resolution from technicians with the expertise you expect and deserve, to diagnose and solve problems quickly.

-Software installation and basic usage support (telephone-based). Easy -- Support for software installation and basic usage problems for in-the-box applications, including ThinkServer EasyManage, EasySetup, and EasyUpdate.

-Up-and-running support. Dependable -- Easy, effective, expert help when you need it the most, during the most critical time of server ownership.

-Optional upgrade to 24 x 7 4-hour on-site service response.

-Optional upgrade to Hard Disk Drive Retention for ThinkServer.

General
Coverage Period	3 year(s)
Response Time	Next Business Day
Response Type	Repair
Response Type	Onsite
Response Type	Phone Support
Service Hours	9x5 (Excludes Holidays)
Service Included	Installation
Service Included	Hardware support
Service Included	Technical support
Service Included	Software support
Service Included	On-site
Service Included	Repair
Service Included	Parts and labor
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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