IBM 1-Year 24x7 4 Hour IOE ServicePac for Storage - 44J8933
This 1-Year IBM ServicePac offers 24x7x4 On-Site Exchange service. With this service plan, a courier will deliver a replacement machine to you in exchange for your failed machine, and a service technician will arrive to uninstall the failed machine and install the replacement machine. IBM will ship the replacement the same day the service call was received, with next day delivery. If the service call is received after 8:00 p.m. Eastern Time, the replacement machine will be shipped the following business day. In addition, the service technician will handle all return shipping responsibilities.
IBM 1-Year 24x7 4 Hour IOE ServicePac for Storage - 44J8933
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General
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Response Type
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Phone Support
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Service Included
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On-site
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Response Time
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4 Hours
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Service Included
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Hardware support
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Service Included
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Remote Support
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Service Hours
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24x7
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Coverage Period
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1 year(s)
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Service Included
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Equipment exchange
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Response Type
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Onsite
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Response Type
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Replacement
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Service Included
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Parts and labor
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Service Included
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Installation
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Contents
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Service Plan Documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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IBM 1-Year 24x7 4 Hour IOE ServicePac for Storage - 44J8933
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