IBM 3-Year 24x7 4 Hour IOR ServicePac for Storage - 41L2756
This 3-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.
IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
IBM 3-Year 24x7 4 Hour IOR ServicePac for Storage - 41L2756
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General
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Response Time
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4 Hours
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Service Included
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Parts and labor
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Response Type
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Onsite
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Service Included
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Remote Support
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Service Hours
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24x7
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Coverage Period
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3 year(s)
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Service Included
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On-site
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Response Type
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Repair
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Response Type
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Phone Support
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Service Included
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Repair
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Service Included
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Hardware support
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Service Included
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Technical support
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Contents
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Service Plan Documentation
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Returns Policy
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Due to manufacturer restrictions, all sales on this item are final.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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IBM 3-Year 24x7 4 Hour IOR ServicePac for Storage - 41L2756
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