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IBM 3-Year 24x7 2 Hour IOR ServicePac for Storage

More From: IBM

Item #: 9227826

Mfr. Part#: 41L2757

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

IBM 3-Year 24x7 2 Hour IOR ServicePac for Storage - 41L2757

This 3-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

General
Coverage Period	3 year(s)
Response Time	2 Hours
Response Type	Onsite
Response Type	Phone Support
Response Type	Repair
Service Hours	24x7
Service Included	Parts and labor
Service Included	Repair
Service Included	Remote Support
Service Included	On-site
Service Included	Technical support
Service Included	Hardware support
Contents	Service Plan Documentation
Returns Policy	Due to manufacturer restrictions, all sales on this item are final.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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