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3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for Tape Drive Alt. 215 Drive

More From: HP/Compaq

Item #: 5991907

Mfr. Part#: UB137E

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for Tape Drive Alt. 215 Drive - UB137E

This 3-Year HP Care Pack Same Business Day On-site Service provides service for the Tape Drive Alt. 215 Drive. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Service is available 24 hours per day, 7 days per week, including holidays. Established escalation procedures enlist specialized procedures from HP and selected third-parties.

General
Service Plan Type	Drives & Storage Hardware
Response Type	Onsite
Service Hours	24x7
Coverage Period	3 year(s)
Service Included	Repair
Service Included	Remote monitoring
Service Included	Web support
Service Included	E-mail consulting
Response Time	4 Hours
Service Included	Technical support
Service Included	Replacement
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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