3-Year Dynamic Support 24x7 for CSM3200 - 01-SSC-6261
Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWALL Dynamic Support 24x7 is an around-the-clock support service that includes:
-Telephone/Web-based Support - for basic configuration assistance 24x7.
-Software/Firmware Updates - for all software and firmware updates and upgrades.
-Hardware Replacement - Advance Exchange for replacement of defective hardware.
-Support Tools - access to SonicWALL's electronic support tools.
3-Year Dynamic Support 24x7 for CSM3200 - 01-SSC-6261
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General
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Service Plan Type
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Security Appliance
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Service Included
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Electronic support
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Service Included
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Hardware replacement
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Service Included
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Firmware upgrades
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Service Included
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Software upgrades
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Service Included
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Software Update
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Service Included
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Technical support
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Service Included
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Web support
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Service Included
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Phone Support
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Service Hours
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24x7
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Response Type
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Phone Support
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Response Type
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Replacement
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Coverage Period
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3 year(s)
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Compatibility Notes
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CSM 3200
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Contents
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Service Plan Documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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3-Year Dynamic Support 24x7 for CSM3200 - 01-SSC-6261
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=9246779#BVSecondaryCustomerRatings