3-Year HP CarePack SmartBuy 4-Hour 13x5 Same Business Day Hardware Support for ProLiant ML370 - UE903E
This 3-Year HP Care Pack Same Business Day On-site Service can be added to the ProLiant ML370. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Service is available during HP's extended business hours, standard business days from 8:00 a.m. to 9:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
3-Year HP CarePack SmartBuy 4-Hour 13x5 Same Business Day Hardware Support for ProLiant ML370 - UE903E
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General
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Response Time
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4 Hours
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Response Type
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Onsite
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Service Hours
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13x5
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Service Included
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E-mail consulting
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Service Included
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Remote monitoring
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Service Included
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Repair
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Service Included
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Replacement
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Service Included
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Technical support
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Service Included
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Web support
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Service Plan Type
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Servers
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Coverage Period
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3 year(s)
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Compatibility Notes
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HP ProLiant ML350 G5 Special Tower Server HP ProLiant ML370 G4 Special Tower Server HP ProLiant ML370 G5 Special Rack Server HP ProLiant ML370 G5 Special Tower Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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3-Year HP CarePack SmartBuy 4-Hour 13x5 Same Business Day Hardware Support for ProLiant ML370 - UE903E
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