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4-Year HP CarePack 4-Hour 13x5 Same Business Day Hardware Support for ProLiant ML570

More From: HP/Compaq

Item #: 7016953

Mfr. Part#: U8104E

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

4-Year HP CarePack 4-Hour 13x5 Same Business Day Hardware Support for ProLiant ML570 - U8104E

This 4-Year HP CarePack provides Same Business Day On-site Service. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Service is available during HP's extended business hours, standard business days from 8:00 a.m. to 9:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Coverage Period	4 year(s)
Response Time	4 Hours
Response Type	Onsite
Service Hours	13x5
Service Included	Repair
Service Included	E-mail consulting
Service Included	Remote monitoring
Service Included	Replacement
Service Included	Web support
Service Included	Technical support
Service Plan Type	Servers
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	4 Years
Warranty - Parts	4 Years

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