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5-Year HP CarePack 9x5 Next Day Exchange Hardware Support CPU Only for t5500 Thin Client

More From: HP/Compaq

Item #: 5541341

Mfr. Part#: U7929E

Availability: On Order

Est. Ship: Call for Availability

A convenient, cost-effective alternative to onsite hardware repair.

Overview

Specs

Reviews

5-Year HP CarePack 9x5 Next Day Exchange Hardware Support CPU Only for t5500 Thin Client - U7929E

This 5-Year HP CarePack provides support Next Day Exchange hardware support. Coverage includes remote problem diagnosis and support - HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

If the problem cannot be resolved remotely, HP will replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 p.m. local time. Your permanent replacement unit will be delivered by 10:30 a.m. the following business day in most areas within the continental United States. Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.

Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays. Shipping charges - for both the returned and replacement products - are prepaid by HP.

General
Service Plan Type	Thin Client Hardware
Response Type	Repair / Replace
Coverage Period	5 year(s)
Service Hours	9x5 (Excludes Holidays)
Covered Configurations	CPU Only
Service Included	Shipping
Service Included	Remote monitoring
Service Included	Phone consulting
Service Included	Replacement
Service Included	Installation / training
Service Included	Configuration
Service Included	Express exchange
Response Time	Next Business Day
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	5 Years
Warranty - Parts	5 Years

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