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3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for MSA 1500

More From: HP/Compaq

Item #: 5489538

Mfr. Part#: UB155E

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for MSA 1500 - UB155E

This 3-Year 4-Hour 24x7 Same Day Hardware Support HP CarePack provides support for the MSA 1500. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.

For issues that cannot be resolved remotely, an authorized HP Services representative arrives onsite within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Service Hours	24x7
Coverage Period	3 year(s)
Service Included	Repair
Service Included	Remote monitoring
Service Included	Parts
Service Included	Technical support
Service Included	Replacement
Response Time	4 Hours
Service Plan Type	Enterprise Storage
Response Type	Onsite
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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