HP 1 Year Post Warranty 13x5 4 Hour On-site Hardware Support for LaserJet 4240/P4014 - UK658PE
Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where avail.) to access covered products, or HP may use other means available to facilitate remote problem resolution. For technical hardware issues that cannot, in the HP judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition.
HP will provide HP-supported parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. Replacement parts are new or functionally equivalent to new in performance. Replaced parts become the property of HP.
This service is available from 8am-9pm on standard business days (excluding HP holidays) w/ 4 hour on-site response.
HP 1 Year Post Warranty 13x5 4 Hour On-site Hardware Support for LaserJet 4240/P4014 - UK658PE
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General
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Coverage Period
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1 year(s)
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Coverage Starts
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After Base Warranty
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Response Time
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4 Hours
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Response Type
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Onsite
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Service Hours
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13x5
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Service Included
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On-site
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Service Included
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Remote monitoring
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Service Included
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Remote Support
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Service Included
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Repair
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Service Included
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Replacement
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Service Included
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Parts and labor
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Service Plan Type
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Printers - Laser
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Timeline for Purchase
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During Base Warranty
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Contents
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Service plan agreement documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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HP 1 Year Post Warranty 13x5 4 Hour On-site Hardware Support for LaserJet 4240/P4014 - UK658PE
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