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HP 3-Year 9x5 Next Business Day On-Site Hardware Support for ProLiant DL120

More From: HP/Compaq

Item #: 8637399

Mfr. Part#: UJ251E

Availability: On Order

Est. Ship: Call for Availability

Overview

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HP 3-Year 9x5 Next Business Day On-Site Hardware Support for ProLiant DL120 - UJ251E

This 3-Year HP CarePack provides Next Business Day Hardware support. It allows customers to increase their equipment availability and productivity with high-quality onsite and remote support. Customers should choose Next Business Day Hardware Support to extend their hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on their HP and multivendor hardware investments and enjoy consistent service coverage across geographically dispersed sites.

With this service, HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

With standard business hours, standard business days, service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Coverage Period	3 year(s)
Service Plan Type	Servers
Service Included	Replacement
Service Included	Parts
Service Included	Repair
Service Included	Remote monitoring
Service Hours	9x5 (Excludes Holidays)
Response Type	Onsite
Response Time	Next Business Day
Compatibility Notes	HP ProLiant DL120 G5 3065 2.33GHz Dual Core Non-Hot Plug SATA Rack Server HP ProLiant DL120 G5 E2160 1.8GHz Dual Core Non-Hot Plug SATA Rack Server HP ProLiant DL120 G5 Non-Hot Plug Configure-to-order Rack Chassis HP ProLiant DL120 G5 Special Rack Server HP ProLiant DL120 G5 X3320 2.50GHz Quad Core Non-Hot Plug SATA Rack Server
Contents	Service Plan Documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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