CC 6.0 License File on Media - NT9S34AA
The Contact Center 6.0 is an integral component of the Nortel Applications Center (NAC). The NAC delivers a
comprehensive, open application suite that seamlessly integrates customer contact, self-service, unified messaging and multimedia collaboration into a single, common platform. This enables enterprises to engage with their customers in new ways and harness the forces at work in the contact center environment.
With Contact Center 6.0 you’ll beable to deliver:
Better customer service through optimal allocation of agent resources and instant automated and multimedia
contact options
Increased flexibility and responsiveness through using virtual agents, outbound calling and use of technologies like IP and SIP
Differentiation for customers with the latest functionality, such as web integration and natural-language
speech recognition
Reduced costs through improvedproductivity and lower overheads, plus simplified licensing
Better reporting of customer and agent activity, enhancing overall business control and visibility
CC 6.0 License File on Media - NT9S34AA
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Licensing
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License Attributes
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Media
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License Attributes
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License
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Contents
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Media
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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CC 6.0 License File on Media - NT9S34AA
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=7036567#BVSecondaryCustomerRatings