HP 5 Year 9x5 Next Business Day On-Site Hardware Support for BL4xxc Server Blade - UK072E
Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where avail.) to access covered products, or HP may use other means available to facilitate remote problem resolution.
For technical hardware issues that cannot, in the HP judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. For certain printers, PCs, ProLiant servers, Intel Pentium- and Xeon processor-based servers, and networking and storage products, HP may, at its sole discretion, elect to replace such products in lieu of repairing them. HP will provide HP-supported parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. Replacement parts are new or functionally equivalent to new in performance. Replaced parts become the property of HP.
The coverage window specifies the time during which the described services are delivered onsite or remotely. Onsite response time specifies the period of time that begins when the initial service request is received and logged with HP and ends when the HP authorized representative arrives at the Customer's site within the coverage window. Response times are measured during the coverage window only and may be carried over to the next day for which there exists a coverage window.
This service is available from 8am-5pm on standard business days (excluding HP holidays) w/ next business day on-site hardware support.
HP 5 Year 9x5 Next Business Day On-Site Hardware Support for BL4xxc Server Blade - UK072E
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General
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Response Time
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Next Business Day
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Response Type
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Onsite
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Response Type
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Phone Support
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Response Type
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Repair / Replace
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Remote Support
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Service Included
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Parts and labor
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Service Included
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On-site
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Service Included
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Hardware support
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Service Included
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Replacement
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Service Included
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Repair
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Service Included
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Phone Support
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Service Plan Type
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Servers
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Coverage Period
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5 year(s)
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Compatibility Notes
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HP ProLiant BL460c 5063 3.2GHz Dual Core 2GB Blade Server HP ProLiant BL460c 5110 1.6GHz Dual Core 1GB Blade Server HP ProLiant BL460c 5140 2.33GHz Dual Core 2GB Blade Server HP ProLiant BL460c 5148 2.33GHz Low Voltage 2GB Server HP ProLiant BL460c 5150 2.66GHz Dual Core 2GB Blade Server HP ProLiant BL460c 5160 3.0GHz Dual Core 2GB Blade Server HP ProLiant BL460c Configure-to-order Blade HP ProLiant BL460c Driveless Configure-to-order Blade HP ProLiant BL460c E5205 1.86GHz Dual Core 1GB Blade Server HP ProLiant BL460c E5310 1.6GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5320 1.86GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5345 2.33GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5405 2.0GHz Quad Core 1GB Blade Server HP ProLiant BL460c E5420 2.50GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5430 2.66GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5440 2.83GHz Quad Core 2GB Blade Server HP ProLiant BL460c E5450 3.0GHz Quad Core 2GB Blade Server HP ProLiant BL460c L5240 3.0GHz Dual Core 2GB Blade Server HP ProLiant BL460c L5320 1.86GHz Quad Core 2GB Blade Server HP ProLiant BL460c L5335 2.0GHz Quad Core 2GB Blade Server HP ProLiant BL460c L5410 2.33GHz Quad Core 2GB Blade Server HP ProLiant BL460c L5420 2.5GHz Quad Core 2GB Blade Server HP ProLiant BL460c Special Blade Server HP ProLiant BL460c X5260 3.3GHz Dual Core 2GB Blade Server HP ProLiant BL460c X5355 2.66GHz Quad Core 2GB Blade Server HP ProLiant BL460c X5365 3.0GHz Quad Core 2GB Blade Server HP ProLiant BL465c 2210 1.8GHz Dual Core 1GB High Efficiency Blade Server HP ProLiant BL465c 2214 2.2GHz Dual Core 2GB High Efficiency Blade Server HP ProLiant BL465c 2216 2.4GHz Dual Core 2GB High Efficiency Blade Server HP ProLiant BL465c 2218 2.6GHz Dual Core 2GB Blade Server HP ProLiant BL465c 2220 2.8GHz Dual Core 2GB Blade Server HP ProLiant BL465c 2222 3.0GHz Dual Core 2GB Blade Server HP ProLiant BL465c Configure-to-order Blade HP ProLiant BL465c G5 2347HE 1.9GHz Quad Core 4GB Blade Server HP ProLiant BL465c G5 2352 2.1GHz Quad Core 2GB Blade Server HP ProLiant BL465c G5 2356 2.3GHz Quad Core 2GB Blade Server HP ProLiant BL465c G5 Configure-to-order Blade HP ProLiant BL465c G5 Special Blade Server HP ProLiant BL465c Special Blade Server HP ProLiant BL480c 5060 3.2GHz Dual Core 2P 4GB Blade Server HP ProLiant BL480c 5110 1.6GHz Dual Core 2GB Blade Server HP ProLiant BL480c 5140 2.33GHz Dual Core 2GB Blade Server HP ProLiant BL480c 5150 2.66GHz Dual Core 2P 4GB Blade Server HP ProLiant BL480c 5160 3.0GHz Dual Core 2P 4GB Blade Server HP ProLiant BL480c Configure-to-order Blade HP ProLiant BL480c E5310 1.6GHz Quad Core 2GB Blade Server HP ProLiant BL480c E5320 1.86GHz Quad Core 2GB Blade Server HP ProLiant BL480c E5345 2.33GHz Quad Core 2P 4GB Blade Server HP ProLiant BL480c E5410 2.33GHz Quad Core 2GB Blade Server HP ProLiant BL480c E5430 2.66GHz Quad Core 2GB Blade Server HP ProLiant BL480c E5440 2.83GHz Quad Core 4GB 2P Blade Server HP ProLiant BL480c E5450 3.0GHz Quad Core 4GB 2P Blade Server HP ProLiant BL480c Special Blade Server HP ProLiant BL480c X5260 3.33GHz Dual Core 4GB 2P Blade Server HP ProLiant BL480c X5355 2.66GHz Quad Core 2P 4GB Blade Server HP ProLiant BL480c X5365 3.0GHz Quad Core 4GB 2P Blade Server HP ProLiant BL480c X5460 3.16GHz Quad Core 4GB 2P Blade Server HP ProLiant BL495c G5 2347HE 1.9GHz Quad Core 4GB Blade Server HP ProLiant BL495c G5 2356 2.3GHz Quad Core 4GB Blade Server
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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5 Years
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Warranty - Parts
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5 Years
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HP 5 Year 9x5 Next Business Day On-Site Hardware Support for BL4xxc Server Blade - UK072E
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